Dedicated to creating a safer New Zealand, SurePlan is a professional fleet risk management company delivering collision, claims and effective risk-reduction solutions.
Working with us, your business can experience significant cost-saving benefits, as we'll help reduce incident rates and downtime by proactively identifying risks before your drivers even get on the road.
Our dedicated staff works with proven collision, claims and risk management systems to support your business and help meet your risk reduction goals.
Our services are suitable for business and government organisations who run vehicle fleets or employ owner drivers, leasing and fleet management companies and insurers.
We've been operating in New Zealand since 2003 when Innovation SurePlan and First Assistance joined forces to provide unique, local service to Kiwis.
Our team is comprised of New Zealand's best claims specialists, assessors and technical experts in the motor vehicle industry. And, our specialised training process ensures our operational staff is ready to assist your drivers in the accident process.
To learn more about what we do, head to Our Solutions page.
Road safety in New Zealand is an urgent concern. Earlier this year, over a one week period, 26 people died as a result of fatal collisions. Deadly incidents are too frequent on our roads, and it’s up to everyone, including businesses, to be part of t...
For every fleet, many threats exist at any given time. The good news is that threats related to driver behaviour are avoidable, including the usage of mobile phones while driving.
After hours one night, you hear the report that you never want to hear: one of your fleet drivers has gotten into a collision. You’re relieved to hear that there were no injuries. But now, you must deal with a damaged vehicle. Should it be repaired o...
We had a fragmented accident management program across the country, lacking an efficient process caused extra admin and downtime for our staff and drivers when lodging claims and getting vehicles repaired, especially when having to deal with external suppliers.
SurePlan provides a streamlined and efficient accident management process that has not only significantly reduced our admin and downtime on accidents but also delivers a consistent service to our drivers nationwide. SurePlan provides excellent reporting on events which allows First Security to monitor and track incident trends and manage our health and safety compliance across our fleet to ensure driver safety throughout the year. Overall SurePlan makes my job easier by reducing a huge amount of admin time having to deal with multiple third parties and providing a consistent and efficient service to our fleet nationwide.
At PGG Wrightson, we trust SurePlan to provide us with a range of services – from accident and breakdown management and reporting through to driver education and risk evaluations. Since we started working with SurePlan we’ve seen marked improvements and positive results in the management of our fleet.
Overall, SurePlan has made our fleet management easier – giving more visibility to the business and making it a simple process for our drivers. All our drivers need to remember is one 0800 number which operates 24 hours a day, 7 days a week.