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Is outsourcing fleet accident management the right option for your business?

Posted by Gordon Brown on Jun 14, 2018 8:25:44 AM


As you're sure to be aware, fleet accidents can happen any time of the day or night. Chances are you've been woken up in the middle of the night to handle an accident and get it sorted. Is it time to look for an alternative solution to fleet accident management? One that takes care of all the admin, stress and interruptions that handling an accident can bring?

When accidents happen, it can be a big headache if you're a fleet manager: engaging third parties, ensuring driver safety, properly tracking accident data, and overseeing claims and repairs... could outsourcing these tasks be beneficial for your business?

In this blog, we’ll share some benefits of outsourcing your fleet accident management which could be of particular interest when considering outsourcing for your company. We also share a great new quiz to help you with the decision process.

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The benefits of outsourcing accident management

Having experienced professionals handle fleet incidents on your behalf means you can eliminate confusion and missteps, saving you lots of money and time. Experts can improve your accident management process in three important areas:

1. Clear reporting, tracking, and visibility

In the event of a collision, you’ll need a way to get all the relevant information on what happened, and properly coordinate next steps among all parties involved. It all starts with transparent reporting.

A good outsourced accident management service will likely have a process for generating and reporting on crucial incident data, such as:

• Vehicle condition
• Driver certifications and fitness
• Driver behaviour
• Specific incident details

A reporting solution will spare you from trying to retroactively collect crucial accident data piece-by-piece. Great reporting also offers superior tracking and visibility. Modern cloud-based technologies allow you to monitor your drivers’ whereabouts and can provide real-time data on vehicle status.

With increased visibility, you can get ahead of more accidents before they happen. And if a crash does take place, outsourced tech can make communication with everyone involved, from your drivers to first responders and tow-truck services, much simpler.


2. Lower cost

When it comes to vehicle repair and replacement, costs can quickly balloon out of control. Without an efficient way of handling it, the extended downtime can cost your company even more money from lost revenues.

An excellent management service can quickly provide proper assessments and bring you the lowest-cost options for quality vehicle repairs. An outsourced service can also source best prices on vehicle replacements or rentals, and help you obtain expenses owed by any third party drivers, which means fewer days and weeks chasing after fees.

3. No need to handle the repair process

Overseeing repairs can be a major hassle. Assessing damage and selecting the right, HSWA-compliant provider is quite complicated. But it’s yet another area effectively handled by external accident management.

With a first-rate outsourced service, you’ll have the accurate incident reporting needed to identify the right repairer for the problem at hand. Then, the process of having the vehicle repaired at the best rate possible is taken care of for you, allowing you to focus on the rest of your fleet.


Learn all you need to know about Accident Management here.


Find out: Is outsourcing right for your business?

If you’re thinking it might be time to look into outsourcing your fleet accident management, try out our helpful tool: Our new, exclusive accident management quiz.

The quiz will highlight certain areas of your current accident procedures so you can see if your operations measure up. You’ll quickly learn whether using an expert service like SurePlan is right for your company.
The quiz covers every major part of accident management. Here are just a few:

• How you currently ensure driver safety when accidents happen
• How you coordinate road-side assistance
• How quickly and efficiently you lodge insurance claims 

Give the quiz a go, and you’ll know whether outsourcing is the right move for your business, right now. With the many benefits external accident management has for a mobile workforce, partnering with experts such as SurePlan is well worth thinking about.

Find out if outsourcing is right for your business in our new quiz: Click here.

Topics: Accident Management

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